Dear Giant Food,

Your employee Paul at Giant Food Elizabethtown deserves at least a $10,000 bonus.  Every Monday, Wednesday, & Friday morning I've seen him rocking your customer service better than any t-shirt or slogan.  I've watched him prep and hand carts to seniors bussing in from Masonic Village Retirement Community all year long, always ready for them.  I asked him today if he was asked to do this and he humbly said "no, my God calls me to be a servant and I serve."  He keeps the parking lot spotless and is always working hard.  His name is Paul.  I don't know him, but I know that you should go out of your way to do something big for him because he is doing something big for Giant every day.  Watch & learn what an employee doing something he wasn't asked to do is doing for your brand Giant.  I bet many of those Masonic Village residents have visited this store more often than the other stores in town simply because of Paul's service to them.

Blessings,

Bryan @ Elizabethtown Flooring

Paul in action helping Masonic Village residents with carts every Monday, Wednesday, Friday morning

Paul in action helping Masonic Village residents with carts every Monday, Wednesday, Friday morning

Paul preparing for Masonic Village residents with carts at Giant Food Elizabethtown

Paul preparing for Masonic Village residents with carts at Giant Food Elizabethtown

Paul preparing for Masonic Village residents with carts at Giant Food Elizabethtown.  Notice the immaculately cleaned parking lot. Paul is often seen picking up trash while gathering carts from the parking lot.

Paul preparing for Masonic Village residents with carts at Giant Food Elizabethtown.  Notice the immaculately cleaned parking lot. Paul is often seen picking up trash while gathering carts from the parking lot.

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